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Docs

Everything you need to set up Shopxare and get the most out of it, step by step.

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Welcome to ShopxareWhat Shopxare is and the fastest way to get set up. Install the MessengerAdd the chat launcher to any website, WordPress or Shopify. Invite your teamAdd teammates, choose their roles and manage seats. Customize the MessengerColors, header, spaces, launcher, texts and features of the chat on your website.

Conversations

The inboxAnswer customers together, without stepping on each other. Tickets and emailReceive email in the inbox and track requests as tickets. Saved repliesAnswer common questions in seconds with "/". Teams and assignmentSend each conversation to the right person automatically. TelegramAnswer customers who write to your Telegram bot, right from the inbox. Voice and video callsCall a visitor from the conversation, with video and screen sharing. Live translationRead every customer in your language and reply in theirs.

Are AI

Are AIAn AI agent that answers from your own knowledge — and hands over when it should. CopilotAI help for your team inside the inbox.

Help center

Help centerPublish articles so customers can find answers alone.

Automation

FlowsGuided conversations with buttons in the Messenger. WorkflowsRules that act on conversations for you. Banners and messagesReach visitors first: banners, Messenger posts and proactive chats. Data connectorsLet Are AI, Flows and Workflows look things up in your own systems.

Customers

Contacts and companiesEveryone who talks to you, in one list. Live visitors and website analyticsSee who is on your site right now, and where your traffic comes from.

Reports

ReportsHow fast and how well your team answers.

Developers

JavaScript APIControl the Messenger from your own code. Identity verificationMake sure nobody can pretend to be one of your customers. REST APIRead and update conversations, contacts and events from your own systems. WebhooksTell your own systems when something happens in a conversation. WordPress and WooCommerceInstall the plugin and connect in one click. ShopifyAdd the Messenger to your Shopify theme. Mobile SDK (preview)Put the Messenger in your iOS, Android, React Native or Flutter app.

Account

Security and privacyHow your account and your customers’ data are protected. Packages and usageYour package, seats, limits and AI budget. Shopxare Mobile and the desktop appsAnswer customers from your phone, reply from notifications and approve sign-ins. Help and supportAsk the Shopxare team for help from the app or by email, and follow your requests.