Contacts
Know who you are talking to.
Every visitor becomes a contact with a history: their pages, attributes, company, events and every past conversation.
When Lena writes, you already know her plan, her last order and the page she is looking at. The answer is better, and it comes sooner.
Recognise your users. Securely.
Pass the user’s id, email and any attributes when the Messenger starts, signed on your server. Track events like “viewed pricing” with one line.
Profiles that tell the story. At a glance.
Details, custom attributes, companies, device, recent events and every conversation — on one page, and next to every chat.
Act on what you know. Automatically.
Use attributes, language and email in workflow conditions, and build segments with a filter builder to find the right people later.
Your customer data. Tidy and portable.
Users and leads
Anonymous visitors start as leads and become users when they log in; histories are merged.
Companies
Group contacts by company, with their own attributes and conversations.
Segments
Filter by fields, attributes, events, company and dates, then save the filter as a segment.
Events
Send events from your site with Shopxare('trackEvent') and see them on the profile.
CSV import and export
Map columns on import, match by user id or email, and export safely for spreadsheets.
Blocking
Block a person by every identifier you know, so they cannot come back under a new name.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.