Copilot
Reply faster. Still in your own words.
Copilot sits next to the composer. One click for a draft, a summary or a translation — nothing is sent until you press send.
The draft lands in your composer, not in the customer’s inbox. Edit it, shorten it, make it friendlier — and send it when it sounds like you.
Any language. Both directions.
Read a message in your language with one click, write your reply as usual, and let Copilot translate it into the customer’s language before you send.
Catch up in seconds. Even on long threads.
Taking over from Are AI or a colleague? Ask for a summary and see what the customer wants, what was tried and what is still open.
Grounded in your knowledge. Not on guesses.
Drafts use the same knowledge as Are AI — your help center, website, files and short answers — and show the sources they used.
Small tools. Big time savers.
Rewrite
Make your reply friendlier, more formal or shorter, or just fix the spelling.
Translate
Into the customer’s language, using the AI provider you chose.
Summarise
A few lines that tell you what matters before you reply.
Drafts with sources
Each draft tells you which articles and answers it used.
Nothing sent on its own
Results go into the composer only. Your teammate reads and sends.
In the inbox you use
No extra window and no copy-paste: Copilot works inside every conversation.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.