Shopxare Mobile
Answer customers from anywhere.
The Shopxare app for your team: every conversation live, replies straight from the notification, and sign-ins you approve with a tap.
For iPhone and Android · free for every teammate, on every plan
Conversations
Reply like you’re at your desk.
Write a reply or an internal note, add a saved reply or a photo, all from the bar under the message. Close a conversation with one tap, or snooze it until the time you pick.
- Reply, note, saved replies and photos right under the input
- Long-press a message to copy, select, translate or share it
- Snooze for an hour, three hours, until tomorrow 9:00, Monday or a week
Inbox
Your whole inbox, live.
New conversations appear the moment they start. Search, switch views, sort by what has waited longest and see at a glance how many are open, in light or dark.
- Open, mine, unassigned, snoozed and closed, each with its count
- Search by name, email or anything written in the conversation
- Sort by newest, oldest or waiting longest; more loads as you scroll
Customer profile
Know who’s asking before you answer.
Tap the customer’s name to see the page they’re on right now, how they found you, their local time and the conversations you had before.
- The page they’re viewing, live, and every page of their visit
- Location, local time, device, language and contact details
- Previous conversations and recent activity, one tap away
Live visitors
See who’s on your website now.
The inbox shows how many people are browsing your site right now. Open the list to see who they are, which page they’re on and where they came from.
- Updates by itself every few seconds
- Known customers by name, plus page, country, device and source
- Tap a visitor to open the page they’re looking at
Notifications
Reply from the notification.
A customer writes, your phone buzzes, you answer. Like a message from a friend: no need to open the app.
- Type your answer right in the notification and send it
- Choose what reaches you: new conversations, replies, assignments, mentions, SLA alerts
- Tap a notification to land in that conversation
Sign-in approvals
Sign in with your phone.
Once the app is set up, it becomes your second step. A new device or a sensitive action sends a request to your phone; you see where it comes from and approve or reject it.
- Number matching: a stray tap can't approve someone else's sign-in
- Each request expires after 30 seconds; Face ID or fingerprint if you like
- No phone at hand? Continue with your authenticator app or an email code
Confirm with Shopxare Mobile
Saved replies
Your saved replies, one tap away.
The macros your team uses on the web are in the app too. Search, pick, and the reply is ready, with the customer's name filled in.
- Variables like the customer's first name are filled in for you
- Assign, snooze and close conversations from your phone
- Internal notes for your team, kept apart from the customer
QR sign-in
Scan once, you're in.
No typing passwords on a small screen. Open the security settings on the web, scan the code with the app and you are signed in.
- Codes work once and expire after two minutes
- Or sign in with your email and password as usual
- See every signed-in phone and sign one out from the web
Set it up your way.
Notifications you choose
Turn each kind of notification on or off for this phone.
Your sound
Pick a notification sound, or go silent.
Private previews
Hide message text in notifications so it stays off your lock screen.
Face ID and fingerprint
Ask for your face or fingerprint before approving a sign-in.
Light and dark
Follows your phone's appearance, day and night.
Seven languages
English, Turkish, German, Spanish, Italian, Portuguese and Polish.
Get Shopxare Mobile.
Free for every teammate, on every plan.
Scan with your phone's camera to get the app.