Automation

Do it once. It happens every time.

Workflows watch every conversation. When something happens and your conditions match, they assign, tag, prioritise, reply, add a note or call your system.

When a conversation starts, when a customer replies, when nobody has answered for an hour — your rules take care of it, so your team can take care of people.

Flows. No AI needed.

Button-based conversations that greet visitors, answer common questions and collect details. They start on a page, after some time on it, on an event or when the Messenger opens.

Buttons and questions Page, time and event triggers Hand over to your team

Workflows. When, if, then.

Pick a trigger, add conditions — language, page, channel, tags, attributes, office hours — and choose what happens: assign, tag, set priority, reply, add a note, snooze, close or send a webhook.

Seven triggers, including timers Rich conditions Signed webhooks

Say hello first. At the right moment.

Start a chat on the right page after a delay, show a banner at the top or bottom of your site, or post news inside the Messenger — each with page rules.

Proactive chats Banners News in the Messenger

Small rules. Fewer repetitive clicks.

Visual flow editor

Build steps with messages, buttons and questions, and link them together.

Timed triggers

React when a conversation has been unanswered, or the customer idle, for as long as you choose.

Banners

Top or bottom of the page, your color, an optional button and a close option.

Page rules

Show flows, banners and chats only where they make sense, with URL rules.

How often

Once, once a day, once per visit or every time — your visitors are not spammed.

Webhooks

Send conversation data to your own system, signed so you know it came from Shopxare.

Give every customer a fast, friendly answer.

Free. No credit card, no trial clock.