Cookie Policy
Version 2.4 · effective November 3, 2025
This Cookie Policy explains how Shopxare, LLC uses cookies and similar technologies (such as local storage) on shopxare.com, in the Shopxare app at app.shopxare.com and in the Shopxare Messenger that our customers add to their websites. It should be read with our Privacy Policy.
1. What cookies are
Cookies are small text files a website stores in your browser. Local storage and session storage work similarly but stay in the browser and are not sent with every request. We call all of these "cookies" below.
2. The cookies we use
We use only cookies that are necessary for the service or that remember choices you make. We do not use advertising cookies or third-party analytics cookies.
shopxare.com (marketing website)
| Name | Purpose | Duration | Type |
|---|---|---|---|
sx_locale |
Remembers the language you chose | 1 year | Functional, first party |
app.shopxare.com (the Shopxare app)
| Name | Purpose | Duration | Type |
|---|---|---|---|
shopxare_app_session |
Keeps you signed in during a session | 2 hours of inactivity | Strictly necessary |
XSRF-TOKEN |
Protects forms against cross-site request forgery | Session | Strictly necessary |
remember_web_* |
Keeps you signed in if you tick "Remember me" | Up to 400 days or until you sign out | Functional |
sx_device |
Recognises a browser you have verified, so we can ask for an extra code when a sign-in looks unusual | 180 days | Strictly necessary (security) |
The Shopxare Messenger (on our customers' websites)
The Messenger runs in a frame served from app.shopxare.com and uses local storage on that origin:
| Name | Purpose | Duration | Type |
|---|---|---|---|
sx:device |
A random device identifier, so conversations continue on the same device | Until cleared | Strictly necessary |
sx:{app}:token |
The visitor's Messenger session | Until the visitor signs out or it expires | Strictly necessary |
sx:{app}:language |
The language the visitor picked | Until cleared | Functional |
sx:{app}:…:outbox |
Messages waiting to be sent while offline | Until sent | Strictly necessary |
The website owner who installed the Messenger is responsible for describing it in their own cookie notice and, where required, asking for consent. If consent is needed, they can load the Messenger snippet through their consent tool only after the visitor agrees.
Desktop and mobile apps store your session securely on your device (in the operating system's keychain or encrypted storage) rather than in browser cookies.
3. Your choices
You can delete or block cookies in your browser settings. If you block strictly necessary cookies, signing in and the Messenger will not work. Because we do not use advertising or analytics cookies, there is nothing to opt out of beyond these settings.
4. Changes
We update this page whenever we add or change a cookie, with a new version number and date.
5. Contact
[email protected] · Shopxare, LLC, 2318 Garden Rd, Shopxare Park, Monterey, CA 93940, United States