Inbox
Every message. The moment it arrives.
Messenger chats and emails land in one inbox, live. Everyone sees who is replying, so nobody answers twice and nothing slips through.
Inbox
Typing indicators, read receipts and “Marta is replying” are not decoration. They are how a team of two — or twenty — stays calm on a busy day.
Work together. Without stepping on toes.
See who is viewing and who is typing in each conversation. Leave private notes and @mention a teammate to pull them in — they get a notification right away.
The right person. Every time.
Teams, round-robin or balanced assignment and rules decide who gets each conversation. Office hours and holidays pause your reply targets when nobody is in.
Help in the composer. When you want it.
Type “/” for saved replies with the customer’s details filled in, or ask Copilot for a draft from your own knowledge. You always decide what is sent.
Built for busy days. And quiet ones.
Context at a glance
The page they are on, device, local time, attributes, companies, recent events and past conversations.
Tags and saved views
Tag conversations, filter by tag, priority or channel, and keep a filter as a personal or shared view.
Snooze
Snooze a conversation until later; it comes back on its own at the right time.
Notifications everywhere
Sound and toast on every page, push notifications on desktop and phone, and email when you are away.
Search and merge
Find any conversation fast, and merge two conversations from the same person into one.
Works on your phone
Install the inbox as an app on your phone or desktop and reply from anywhere.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.