Winning a new customer costs far more than keeping one. Fast, friendly support after the sale — and remembering past conversations and orders — is one of the strongest reasons people buy again.
With Shopxare
Shopxare keeps every customer’s conversations, orders and survey answers on one profile, and segments help you reach them again.
More terms
Shared inbox
One inbox the whole team works from, with assignment and internal notes.
Self-service support
Letting customers solve problems themselves, without contacting you.
AI agent
Software that understands questions and answers them from your own knowledge.
SLA (service level agreement)
A promise about how fast you reply to and resolve requests.
CES (Customer Effort Score)
How easy it was for a customer to get what they needed.
Chatbot
An automated conversation that answers or routes customers without a person.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.