A short, well-timed message — on the pricing page after 30 seconds, or when someone is about to leave the cart — answers the question people were too busy to type and lifts sales.
With Shopxare
Shopxare lets you show proactive messages, banners and exit pop-ups by page, time on page or event.
More terms
Self-service support
Letting customers solve problems themselves, without contacting you.
Ticketing system
A way to track every customer request from arrival to solution.
Customer retention
Keeping customers coming back after their first purchase.
First response time
How long a customer waits for the first human reply.
Help center (knowledge base)
A public library of articles that answers common questions.
SLA (service level agreement)
A promise about how fast you reply to and resolve requests.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.