Sophie writes on Instagram.
An order question lands as a DM. It appears in the shared inbox with the Instagram badge, the order number in the preview, and the rest of the team able to see it.
Every customer
conversation.
One desk.
Chat, Instagram, Facebook and email flow into one inbox, answered by your team and Are, your AI agent. Free.
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- Chat
One conversation. Four channels. One resolution.
A customer does not stay on one app. Shopxare keeps the thread when they move. Are answers the middle so your team only steps in when judgment is required.
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She opens the site and the thread continues.
The same person, the same order. Chat does not start from zero. The previous Instagram messages sit above the new ones.
Are Drafts the shipping update from your policies and sends it unless an agent takes over.
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The receipt goes out by email.
When the conversation needs a paper trail, mail is just another message in the same thread — not a separate ticket in a separate tool.
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The desk marks it done.
Tickets, assignment and reporting sit on the same record. Nothing is copied between tools because there is only one desk.
The desk, the agent, the channels.
The same ground Intercom covers — Help Desk, an AI agent, live chat, Instagram, Facebook, mail, tickets and reporting — under one free plan.
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Shopxare Help Desk
A shared inbox for every customer conversation.
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Are AI Agent
Are answers customers on your behalf, from your policies.
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Channel: Chat
A live-chat bubble you add to your site.
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Instagram, Facebook, Mail
Omnichannel messaging in the same inbox.
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Tickets
Track every request to done, with owners and SLAs.
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Reporting
See volume, first response and what your team ships.
Pricing
One plan. Every feature. Free.
There is no paid tier behind a feature flag. The catch is human: we onboard you.
Shopxare Free
0USD / forever
Every product on this site. No seats, no contact cap, no hidden SKU.
- Shared inbox for chat, Instagram, Facebook and email
- Are, the AI agent, included
- Tickets, assignment and reporting
- Embeddable live-chat bubble
- Human onboarding by the Shopxare team
No card. A specialist opens the workspace with you.
FAQ
Questions
The obvious ones. If yours is missing, the form is the answer.
01 Is Shopxare really free?
Yes. There is one plan and it includes Help Desk, Are, chat, Instagram, Facebook, mail, tickets and reporting. We do not charge to unlock a feature listed on this site.
02 Why do I have to talk to someone to start?
We do not offer self-serve signup. A specialist sets the workspace up with you so the channels you actually use are connected on day one.
03 How is this different from Intercom?
The feature ground is the same class of product. The difference we will claim is commercial: one free tier, every feature, human onboarding. We will not invent another differentiator.
04 What is Are?
Are is Shopxare’s AI agent. It answers customers from your content and hands off to a person when it should.