App Store · Team chat
Customer chats in Slack. Reply without switching apps.
New conversations appear in a Slack channel. Your team replies in the thread and the answer goes straight to the customer.
What you can do
- A Slack message for every new conversation, with the customer and the first message.
- Reply in the thread — the customer gets it in the Messenger or by email.
- Customer replies keep coming into the same thread, so the whole team stays in the loop.
How to connect
- Open Settings → API & integrations → Slack in Shopxare.
- Click “Add to Slack” and approve access for your workspace.
- Pick the channel for new conversations — that’s it.
Where it’s used
Worldwide
Questions
Do customers see Slack?
No. Customers keep using the Messenger or email; Slack is only where your team works.
Is it free?
Yes, the Slack integration is part of Shopxare’s free package.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.