CSAT calculator. How happy are your customers?
Enter your 1–5 ratings and get the CSAT percentage and average score.
Ratings received
What is a good CSAT score?
CSAT measures how satisfied customers were with one interaction, usually on a 1–5 scale. Most support teams aim for 80% or more. Ask right after the conversation ends, keep it to one question plus an optional comment, and follow up on every low rating.
More free tools
Free chat link
A page with only your live chat, in your colours. Put the link in your Instagram bio, email signature or a QR code — messages arrive in your Shopxare inbox and phone app.
FAQ generator
Describe your business in a sentence or two. AI writes an FAQ for your website, ready to copy as text, HTML or FAQPage schema for Google.
Reply template generator
Late delivery, refund, damaged item, an angry customer: pick the situation and get three ready replies for chat and email in a minute.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.