Free tools

NPS calculator. Your score in seconds.

Enter how many customers answered 9–10, 7–8 and 0–6 and get your Net Promoter Score with a quick read of what it means.

Your answers

NPS = % promoters − % detractors, from −100 to +100.

Your Net Promoter Score

NPS0
Promoters0%
Detractors0%

Ask NPS automatically after each chat

What is a good NPS?

Net Promoter Score asks one question: how likely are you to recommend us, from 0 to 10? Anything above 0 means you have more fans than critics; above 30 is good and above 70 is excellent. Compare yourself with your own score over time rather than with other industries, and always read the comments behind low scores.

Give every customer a fast, friendly answer.

Free. No credit card, no trial clock.