A Help Scout alternative built for answers.
Help Scout is an email-first help desk with a five-user free plan. Shopxare’s free package has no user cap and adds a modern Messenger, flows and an AI agent with your own key.
At a glance.
Help Scout
Help Scout details from its public pricing page, checked on October 11, 2026. Prices and plans change — please check their site: www.helpscout.com
Why teams pick Shopxare. In short.
One product, one bill
Live chat, email tickets, help center, Are AI, automation and reports in one place, with one login for the team.
AI that shows its work
Are AI answers only from your knowledge, cites the sources and hands over to a person when it is not sure.
Free to start
Sign up without a credit card. The pricing page shows exactly what each package includes.
Eight languages from day one
The app, the Messenger and this site speak English, French, Turkish, German, Spanish, Italian, Portuguese and Polish.
Made for online stores
The WooCommerce plugin and the Shopify snippet show your team each customer’s orders and cart next to the chat.
Light on your website
The Messenger loads after your page in an isolated frame and sets no cookies on your domain.
When Help Scout may suit you better
Help Scout may suit you better if most of your support is email and you need HIPAA compliance on its Pro plan.
Switching takes minutes
Paste one snippet (or install the WordPress plugin), invite your team and import your contacts from a CSV file. Past conversations stay in Help Scout.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.