Templates · Messenger flows
Return request
Collects the order number and the reason, then hands over to the team.
How it works
- 1 · Message Would you like to return or exchange an item?
- 2 · Question What is your order number?
- 3 · Message What is the reason?
- 4 · Message Thanks — a teammate will prepare your return and write to you here.
The texts come in all eight languages of Shopxare and can be edited before you switch the template on.
More templates
Welcome menu
Greets visitors when they open the Messenger and routes them: orders, shipping, a person.
Lead capture
On the pricing page after 30 s: asks for the email and name for an offer.
Shopping feedback
After Shopxare('purchase'): one tap rating; unhappy customers reach a person.
Welcome discount
New visitors after 20 s: a code for the first order.
Book a demo
On the pricing page: offers a call with your calendar link or a question to the team.
FAQ bot
Answers the three most common questions with buttons; the rest goes to the team.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.