Templates · Messenger flows
Order tracking
Asks for the order number first, so the team can answer “where is my order?” in one reply.
How it works
- 1 · Message Hi! Do you want to know where your order is?
- 2 · Question What is your order number?
- 3 · Message Thanks! A teammate will check the status and reply here.
The texts come in all eight languages of Shopxare and can be edited before you switch the template on.
More templates
Welcome menu
Greets visitors when they open the Messenger and routes them: orders, shipping, a person.
Lead capture
On the pricing page after 30 s: asks for the email and name for an offer.
Return request
Collects the order number and the reason, then hands over to the team.
Shopping feedback
After Shopxare('purchase'): one tap rating; unhappy customers reach a person.
Welcome discount
New visitors after 20 s: a code for the first order.
Book a demo
On the pricing page: offers a call with your calendar link or a question to the team.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.