Templates · Automations
Flag urgent messages
A new conversation that mentions “urgent” gets high priority and an “urgent” tag.
How it works
- When New conversation
- Then Set priority
- Then Add tag
The texts come in all eight languages of Shopxare and can be edited before you switch the template on.
More templates
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When you are closed, tells new customers when to expect a reply and tags the conversation.
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After 15 minutes without an answer, raises the priority and leaves a note for the team.
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Refund requests
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Marketplace questions first
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Email confirmation
Confirms every new email right away, so customers know their message arrived.
Give every customer a fast, friendly answer.
Free. No credit card, no trial clock.