1. Introduction
This Security Policy outlines the principles, practices, and procedures that Shopxare, LLC follows to protect the confidentiality, integrity, and availability of our software, services, and data. As a provider of e-commerce software solutions, we are committed to maintaining a secure environment for our customers, partners, and employees.
2. Scope
This policy applies to all employees, contractors, partners, and systems operated by Shopxare, LLC. It covers all data, networks, software applications, infrastructure, and third-party services associated with the operation and support of Shopxare’s e-commerce platform.
3. Objectives
Protect customer and company data from unauthorized access.
Ensure compliance with industry standards and regulations.
Maintain business continuity through effective incident response and disaster recovery.
Promote a security-aware culture across the organization.
4. Data Security
4.1 Data Classification
Data is classified as Public, Internal, Confidential, or Restricted.
Access controls are applied based on the classification level.
4.2 Data Encryption
All sensitive data is encrypted in transit using TLS 1.2 or higher.
At rest, data is encrypted using AES-256 or equivalent technologies.
4.3 Data Retention and Disposal
Data retention policies are in accordance with business and regulatory requirements.
Secure disposal of data and media is enforced (e.g., wiping, shredding).
5. Access Control
5.1 Authentication
All systems require multi-factor authentication (MFA).
Passwords must meet complexity and rotation requirements.
5.2 Authorization
Role-based access control (RBAC) is enforced.
Principle of least privilege is followed.
5.3 User Access Review
Regular audits of user accounts and access levels are conducted quarterly.
6. Network and System Security
6.1 Firewalls and Intrusion Detection
All production systems are protected with firewalls and IDS/IPS solutions.
Logs are monitored and reviewed regularly.
6.2 Patching and Updates
All systems are patched promptly with security updates.
Automatic patch management tools are utilized where possible.
6.3 Endpoint Security
Company devices have antivirus/anti-malware software and EDR solutions.
Device encryption is enforced.
7. Application Security
7.1 Secure Development
Follows OWASP Top 10 guidelines.
Code is reviewed for security vulnerabilities before release.
7.2 Vulnerability Scanning
Regular automated and manual vulnerability scans are conducted.
Penetration tests are performed annually or after major updates.
8. Incident Response
8.1 Incident Reporting
Employees must report all security incidents immediately via designated channels.
8.2 Incident Response Plan
Defined IR plan includes identification, containment, eradication, recovery, and lessons learned.
8.3 Notification
Affected parties will be notified promptly in case of a data breach, in accordance with legal and regulatory requirements.
9. Business Continuity and Disaster Recovery
Backup and recovery processes are tested quarterly.
Critical services have failover and redundancy measures.
DRP includes RTO/RPO targets for core systems.
10. Compliance and Audits
Shopxare aligns with industry best practices (e.g., PCI DSS, GDPR, SOC 2).
Regular internal and third-party audits are conducted.
Employees are trained annually on security and privacy policies.
11. Employee Training and Awareness
Mandatory onboarding and annual security awareness training.
Phishing simulations and scenario-based exercises.
Policy acknowledgment required from all staff.
12. Third-Party and Vendor Management
All vendors are assessed for security risk prior to onboarding.
Contracts include security and data protection requirements.
Regular reviews of vendor compliance are conducted.
13. Policy Review and Maintenance
This policy is reviewed at least annually or after significant changes.
All updates are approved by executive leadership and communicated to staff.
14. Contact and Reporting
For any security-related issues, contact:
security@shopxare.com
Shopxare, LLC – Security Office
