# Shopxare

> Live chat, Are AI, email tickets and a help center that work together — so your team answers faster without working harder.

- Price: Yes. Today Shopxare has one plan and it is free. You do not need a credit card to sign up, and nothing expires.
- What it is: a customer messaging platform for websites and online stores — live chat Messenger, Are AI (an AI agent that answers from your own content), shared inbox, email tickets, help center, Copilot for agents, reports and automation.
- Platforms: web app, iPhone and Android app for teammates, desktop apps for Mac and Windows.
- Install: one snippet on any website; plugins and guides for WordPress / WooCommerce, Shopify, ikas and Google Tag Manager.
- Languages: the site and the Messenger in English, Turkish, German, Spanish, Italian, Portuguese, Polish and French.
- Company: Shopxare, LLC. Contact: info@shopxare.com
- Turkish site: https://shopxare.com/tr

## Product

- [Messenger](https://shopxare.com/en/product/messenger): A fast, branded chat for your website: eight languages, files, voice messages, help search and a launcher you design.
- [Inbox](https://shopxare.com/en/product/inbox): A real-time shared inbox: typing, read receipts, notes, mentions, tags, saved views, assignment, office hours and SLAs.
- [Are AI](https://shopxare.com/en/product/are-ai): Are AI answers customers in your Messenger from your own knowledge, shows sources and hands over to your team when it should.
- [Live chat for online stores: orders, carts, payment links](https://shopxare.com/en/product/commerce): Connect Shopify, WooCommerce, BigCommerce and 20 more shop platforms, plus Amazon and eBay. Order tracking, an AI shopping assistant, cart reminders and Stripe or PayPal payment links in your live chat.
- [Copilot](https://shopxare.com/en/product/copilot): Copilot helps your team reply: drafts from your knowledge, summaries, rewrites and translation, right in the composer.
- [Help center](https://shopxare.com/en/product/help-center): A fast public help center in up to 39 languages, searchable in the Messenger and used by Are AI to answer.
- [Tickets and email](https://shopxare.com/en/product/tickets): Turn support email into tickets with numbers, types and states; reply by email from the inbox, with reply targets and spam protection.
- [Automation](https://shopxare.com/en/product/automation): Button flows in the Messenger, workflows that tag, route and reply, and banners, news and proactive chats with page rules.
- [Free product tours for your website and SaaS](https://shopxare.com/en/product/product-tours): Guide new users step by step with product tours that point at real buttons, across pages, in eight languages. Pick elements by clicking, preview before going live. Free.
- [Reports](https://shopxare.com/en/product/reports): Conversations, first response and resolution times, satisfaction, busiest hours, missed reply targets and team performance — with CSV export.
- [Contacts](https://shopxare.com/en/product/contacts): Users and leads, companies, custom attributes, events, segments and CSV import and export — all linked to conversations.
- [Integrations](https://shopxare.com/en/product/integrations): Connect Shopxare to WordPress and WooCommerce with a plugin, to Shopify with a snippet, to any site with JavaScript, and to your systems with webhooks.
- [Voice and video calls in your website chat](https://shopxare.com/en/product/calls): Call website visitors from the conversation, with video and screen sharing. Free, nothing to install, never recorded.
- [Messenger, email and Telegram in one inbox](https://shopxare.com/en/product/channels): Answer website chat, email and Telegram from one shared inbox, with live translation. WhatsApp, Instagram and Facebook Messenger are on the way.
- [Free appointment booking in your website chat](https://shopxare.com/en/product/calendar): Let customers book demos, consultations or fittings in the chat or from a link. Reminders, round robin, calendar feeds. Free.
- [Pricing](https://shopxare.com/en/pricing): Pricing · Shopxare
- [Shopxare Mobile](https://shopxare.com/en/mobile): The Shopxare app for your team: every conversation live, replies straight from the notification, and sign-ins you approve with a tap.
- [Security](https://shopxare.com/en/security)

## Free tools

- [Free chat link](https://shopxare.com/en/tools/chat-link): A page with only your live chat, in your colours. Put the link in your Instagram bio, email signature or a QR code — messages arrive in your Shopxare inbox and phone app.
- [FAQ generator](https://shopxare.com/en/tools/faq-generator): Describe your business in a sentence or two. AI writes an FAQ for your website, ready to copy as text, HTML or FAQPage schema for Google.
- [Reply template generator](https://shopxare.com/en/tools/reply-generator): Late delivery, refund, damaged item, an angry customer: pick the situation and get three ready replies for chat and email in a minute.
- [Return & shipping policy generator](https://shopxare.com/en/tools/policy-generator): Answer a few questions and get a draft shipping and returns page for your shop — fewer “can I return this?” messages.
- [Support cost calculator](https://shopxare.com/en/tools/support-cost-calculator): Enter your monthly conversations and the time each one takes. See your team’s hours and cost, and how much an AI agent that answers routine questions could take off.
- [QR code generator](https://shopxare.com/en/tools/qr-code): Turn any link or text into a sharp QR code in your colour. Download it as PNG or SVG — no sign-up, no expiry, no tracking.
- [Customer service reply templates](https://shopxare.com/en/tools/reply-templates): Friendly, ready-to-use answers for the questions every online shop gets: order status, delays, refunds, damaged items and more.
- [NPS calculator](https://shopxare.com/en/tools/nps-calculator): Enter how many customers answered 9–10, 7–8 and 0–6 and get your Net Promoter Score with a quick read of what it means.
- [CSAT calculator](https://shopxare.com/en/tools/csat-calculator): Enter your 1–5 ratings and get the CSAT percentage and average score.
- [Support staffing calculator](https://shopxare.com/en/tools/staffing-calculator): Estimate how many people your chat support needs from your daily volume — and how many fewer when an AI agent answers part of it.

## Compare

- [Shopxare and Intercom](https://shopxare.com/en/compare/shopxare-vs-intercom)
- [Shopxare and Tidio](https://shopxare.com/en/compare/shopxare-vs-tidio)
- [Shopxare and tawk.to](https://shopxare.com/en/compare/tawk-to-alternative)
- [Shopxare and Zendesk](https://shopxare.com/en/compare/shopxare-vs-zendesk)
- [Shopxare and Crisp](https://shopxare.com/en/compare/crisp-alternative)
- [Shopxare and LiveChat](https://shopxare.com/en/compare/livechat-alternative)
- [Shopxare and Freshchat](https://shopxare.com/en/compare/freshchat-alternative)
- [Shopxare and Gorgias](https://shopxare.com/en/compare/gorgias-alternative)
- [Shopxare and Userlike](https://shopxare.com/en/compare/userlike-alternative)
- [Shopxare and Smartsupp](https://shopxare.com/en/compare/smartsupp-alternative)
- [Shopxare and JivoChat](https://shopxare.com/en/compare/jivochat-alternative)
- [Shopxare and Help Scout](https://shopxare.com/en/compare/help-scout-alternative)

## Docs

- [Welcome to Shopxare](https://shopxare.com/en/docs/welcome): What Shopxare is and the fastest way to get set up.
- [Install the Messenger](https://shopxare.com/en/docs/install-the-messenger): Add the chat launcher to any website, WordPress or Shopify.
- [Invite your team](https://shopxare.com/en/docs/invite-your-team): Add teammates, choose their roles and manage seats.
- [Customize the Messenger](https://shopxare.com/en/docs/customize-the-messenger): Colors, header, spaces, launcher, texts and features of the chat on your website.
- [The inbox](https://shopxare.com/en/docs/inbox): Answer customers together, without stepping on each other.
- [Tickets and email](https://shopxare.com/en/docs/tickets-and-email): Receive email in the inbox and track requests as tickets.
- [Saved replies](https://shopxare.com/en/docs/saved-replies): Answer common questions in seconds with "/".
- [Teams and assignment](https://shopxare.com/en/docs/teams-and-assignment): Send each conversation to the right person automatically.
- [Telegram](https://shopxare.com/en/docs/telegram): Answer customers who write to your Telegram bot, right from the inbox.
- [Voice and video calls](https://shopxare.com/en/docs/calls): Call a visitor from the conversation, with video and screen sharing.
- [Live translation](https://shopxare.com/en/docs/live-translation): Read every customer in your language and reply in theirs.
- [Are AI](https://shopxare.com/en/docs/are-ai): An AI agent that answers from your own knowledge — and hands over when it should.
- [Copilot](https://shopxare.com/en/docs/copilot): AI help for your team inside the inbox.
- [Help center](https://shopxare.com/en/docs/help-center): Publish articles so customers can find answers alone.
- [Flows](https://shopxare.com/en/docs/flows): Guided conversations with buttons in the Messenger.
- [Workflows](https://shopxare.com/en/docs/workflows): Rules that act on conversations for you.
- [Banners and messages](https://shopxare.com/en/docs/banners-and-messages): Reach visitors first: banners, Messenger posts and proactive chats.
- [Product tours](https://shopxare.com/en/docs/product-tours): Guide people through your site or app step by step, across pages.
- [Data connectors](https://shopxare.com/en/docs/data-connectors): Let Are AI, Flows and Workflows look things up in your own systems.
- [Contacts and companies](https://shopxare.com/en/docs/contacts): Everyone who talks to you, in one list.
- [Live visitors and website analytics](https://shopxare.com/en/docs/live-visitors): See who is on your site right now, and where your traffic comes from.
- [Reports](https://shopxare.com/en/docs/reports): How fast and how well your team answers.
- [JavaScript API](https://shopxare.com/en/docs/javascript-api): Control the Messenger from your own code.
- [Identity verification](https://shopxare.com/en/docs/identity-verification): Make sure nobody can pretend to be one of your customers.
- [REST API](https://shopxare.com/en/docs/rest-api): Read and update conversations, contacts and events from your own systems.
- [Webhooks](https://shopxare.com/en/docs/webhooks): Tell your own systems when something happens in a conversation.
- [WordPress and WooCommerce](https://shopxare.com/en/docs/wordpress-and-woocommerce): Install the plugin and connect in one click.
- [Shopify](https://shopxare.com/en/docs/shopify): Add the Messenger to your Shopify theme.
- [Mobile SDK (preview)](https://shopxare.com/en/docs/mobile-sdk): Put the Messenger in your iOS, Android, React Native or Flutter app.
- [ikas](https://shopxare.com/en/docs/ikas): Add the Messenger to your ikas shop in one step, without code.
- [Security and privacy](https://shopxare.com/en/docs/security): How your account and your customers’ data are protected.
- [Packages and usage](https://shopxare.com/en/docs/billing-and-packages): Your package, seats, limits and AI budget.
- [Shopxare Mobile and the desktop apps](https://shopxare.com/en/docs/mobile-app): Answer customers from your phone, reply from notifications and approve sign-ins.
- [Help and support](https://shopxare.com/en/docs/help-and-support): Ask the Shopxare team for help from the app or by email, and follow your requests.

## Optional

- [About](https://shopxare.com/en/about)
- [Status](https://shopxare.com/en/status)
- [Changelog](https://shopxare.com/en/changelog)
- [Sitemap](https://shopxare.com/sitemap.xml)